Prior to ordering your repeat medication, we require a new health declaration.

This involves answering a few short questions before we can raise your prescription.

No order will be processed without this step being completed, and it is required for every new order

New patients who have never ordered from us need to complete a full health declaration and have a consultation with our lead clinician. 

You cannot order your medication directly from this website, we send you the link you need when all due diligence required for prescription medication is completed.

Please allow 1-3 working days for delivery to UK destinations

Channel Isles, Isle of Man & Northern Ireland can take 3-7 working days

We do not deliver to Southern Ireland, USA, European Union or any other International destination

We can only deliver to UK residential or business addresses

We do not deliver directly to post offices, PO Boxes or forwarding depots

Your order includes free postage and secure cold chain packaging

Our courier is Royal Mail using the 24-hour tracking service

Contact us to get your link via the WhatsApp number below or use a resusable link from a previous order

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• PLEASE DO NOT CONTACT US REGARDING YOUR DELIVERY.

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• IF YOUR PAYMENT HAS BEEN TAKEN, PLEASE BE ASSURED THAT YOUR ORDER IS BEING PROCESSED​. 

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• TO AVOID DELAYS, PLEASE ENSURE YOUR HEALTH UPDATE IS COMPLETED BEFORE EVERY NEW ORDER

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• UNLESS ABSOLUTELY NECESSARY, WE ARE NO LONGER RESPONDING TO GENERAL ENQUIRIES ABOUT DELIVERY TIMELINES

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• YOU WILL GET AN EMAIL NOTIFICATION VIA ROYAL MAIL WHEN YOUR ORDER IS READY TO BE DISPATCHED

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• PLEASE USE YOUR TRACKING NUMBER VIA THE ROYAL MAIL SYSTEM TO MAKE ANY CHANGES TO YOUR DELIVERY

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• OUR NORMAL FAST SERVICE 1-3 WORKING DAYS HAS NOW RESUMED

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